Moving interstate comes with many logistical challenges, and hiring removalists is a big decision. While professional movers make the process smoother, you want to avoid common mistakes when selecting a removalist company for an interstate move. Doing ample research and asking the right questions will help you steer clear of potential pitfalls and choose reliable movers to get your belongings to your new home.
Neglecting to check reviews
While a company may look good on paper, online customer reviews reveal their actual service quality. Don’t just browse a company’s website dig into independent review sites to get candid opinions. Check for any concerning patterns in low ratings or negative feedback. A lack of recent reviews could also be a red flag that the company isn’t widely used. Rigorously vetting reviews ensure you don’t get stuck with removalists who damaged past customers’ belongings or provided poor service.
Hiring based on price alone
A super cheap quote may seem appealing, but removalists significantly undercutting competitors’ pricing could be a warning sign. Extremely low rates likely mean shoddy service, hidden fees, insufficient insurance coverage, or other issues. On the other hand, extremely high quotes don’t necessarily guarantee quality either. Find the best balance of competitive pricing and strong reviews when selecting removalists. A middle-of-the-road quote paired with stellar reviews is an ideal combination.
Not checking credentials
Before hiring a removalist company, always verify they are properly licensed and insured. It protects you in case of lost or damaged items. Licensed businesses have undergone training and vetting to meet industry standards. Review the company’s website or ask for documentation on their licenses and insurance policies. Reputable interstate removalists Sydney to Canberra will openly provide this documentation. An in-home estimate lets the removalist see your inventory and provide an accurate quote. Declining this estimate risks unexpected charges later if your items don’t fit the truck or require extra packing supplies. While an estimate takes time, it gives you peace of mind about the costs. Some companies charge for an estimate, while others provide it free of charge, so ask about any fees involved.
Not inspecting the truck
You want to ensure the removalist will transport your possessions in a clean, damage-free truck. When the movers arrive, take a walk through the truck and check for cleanliness, tire wear and tear, and any pre-existing dents or damage. It ensures your items don’t go into a dirty or unsafe truck. A company refusing an inspection could be hiding something. If your schedule is flexible, don’t just go with the first open date on a removalist’s calendar. Some dates are in higher demand, so moving on an off-peak day like Tuesday means better rates. Tell the company you’re open to various dates and ask if booking an off-peak time gets you any discounts. Saving money may be worth scheduling on a weekday rather than a weekend.